IT & Cloud Portfolio
Faroogh Yousefi
IT Engineer | Automation, AWS Cloud & Modern Workplace
IT engineer with several years of experience in enterprise IT and modern workplace environments. At ING I supported a regulated environment with more than 4,000 users and 8,000 endpoints and automated recurring processes with Power Automate, PowerShell and API integrations. I am currently deepening AWS, Linux, networking, Terraform and CI/CD.
- 4.000+ users supported in Enterprise IT
- 8.000+ managed endpoints
- Since 2019 in professional IT
Core stack
- PowerShell
- Power Automate
- REST APIs
- AWS
- Linux
- Networking
From Enterprise IT into the Cloud
About Me
IT engineer with several years of experience in enterprise IT, modern workplace and technical service environments. I combine hands-on Windows and Microsoft 365 operations with endpoint management, identity processes, ITSM and automation.
What motivates me most is simplifying recurring work — making processes faster and more traceable with Power Automate, PowerShell, n8n and API-based integrations. At ING I worked in a regulated environment with more than 4,000 users and 8,000 endpoints, supporting Windows workplaces, Intune and MDM-related processes, Active Directory and IAM processes, and technical documentation.
I am currently deepening AWS, Linux, networking, Windows Server, Terraform, Docker, Kubernetes and CI/CD. I work analytically, with a service mindset and high quality standards.
Core capabilities
Skills & Stack
Grouped the way I actually work: automation and scripting first, then the infrastructure and cloud layers I am building on top of eight years in IT.
Automation & Scripting
Used daily in Enterprise IT operations
- PowerShell
- Power Automate
- n8n
- REST APIs
- JSON / YAML
- Bash / Shell
- Python
- Git / GitHub
Networking & Infrastructure
Practical base, deepened in current training
- Networking
- TCP/IP & DNS
- Routing & Subnetting
- Firewalls & Security Groups
- VPN
- Load Balancing
- Windows Server
- Linux
AWS & Cloud
Full-time program and hands-on projects
- AWS
- IAM
- EC2
- S3
- VPC
- Lambda & API Gateway
- CloudWatch
- CloudFormation
DevOps & Infrastructure as Code
Foundations in development, later program modules
- Terraform
- Docker
- Kubernetes
- Jenkins
- CI/CD
- Ansible
- Monitoring
Modern Workplace & Identity
Two years in a regulated banking environment
- Microsoft 365
- Microsoft Intune
- Microsoft Entra ID
- Active Directory
- Windows 10 / 11
- Exchange Online
- Endpoint Management
- On- / Re- / Offboarding
ITSM & Documentation
Incident, request and change processes under SLA
- ServiceNow
- Jira
- Incident & Change
- Troubleshooting
- Process documentation
- SQL
Current learning path
Training & Education
AWS & DevOps Engineer Program
OngoingClarusway GmbH
May 2026 – October 2026Ongoing full-time training with a current focus on AWS Cloud, Linux, networking, and cloud infrastructure. Additional modules cover Terraform, Docker, Jenkins, CI/CD, Kubernetes, monitoring, and automation.
Planned certifications
- AWS Certified Cloud Practitioner In preparation
- AWS Certified Solutions Architect – Associate In preparation
Education & background
B.Sc. Business Informatics
FernUniversität in Hagen
Part-time studies focused on databases, IT management, process analysis, process optimization and digital business processes.
Fachinformatiker für Anwendungsentwicklung (IHK)
FORUM Berufsbildung e.V., Berlin
Completed IHK qualification with a final project migrating a SQL database server into an Azure cloud environment.
Intensive Business English
Berlin School of English
Business English, professional communication and writing for international workplace contexts.
Electrical Engineering studies
University of Science and Technology, Iran
Foundations in industrial electronics, electrical circuits, automation technology, project and quality management.
Languages
- German – Professional proficiency
- English – Good professional proficiency
- Farsi – Native
- Dari – Very good proficiency
- Kurdish – Native
Working strengths
- Analytical thinking
- Structured problem solving
- Solution-oriented support
- Process and automation mindset
- Continuous learning
- Communication
- Intercultural collaboration
Selected work
Portfolio Projects
Featured AWS Project
Live
Flowdesk – Market Data Pipeline on AWS
Ingestion and processing pipeline for market data on AWS: 16 GB across 81 files and more than 960 million events. Python workers run as ARM64 containers on Fargate, and every file is verified by hash so a restart never processes the same data twice.
Portfolio Lab
Live
LifePilot
Serverless web app for personal administration, documents and reminders. Built end to end on AWS with Cognito for authentication, Lambda for the backend, DynamoDB for storage and automated CI/CD deployment.
Portfolio Lab
Live
BudgetUp
Local-first finance dashboard for household budgets: income, expenses, assets and debts. Focused on a clear overview, fast interaction and privacy-conscious data handling, so no data leaves the device.
IHK Final Project
Completed
SQL Server Migration to Azure
Final project of my IHK apprenticeship: migrating an on-premises SQL database server into an Azure cloud environment. Target architecture, migration plan, PowerShell for repeatable migration and verification steps, data validation after the move and full documentation.
Experience overview
Professional Experience
Modern Workplace & Endpoint Operations
IT Support Engineer / Specialist End-User Hardware Support II
- Operated and supported an Enterprise Modern Workplace environment serving more than 4,000 users and 8,000 endpoints.
- Administered and supported Microsoft 365, Microsoft Teams Rooms, workplace hardware, mobile devices, and collaboration technologies.
- Supported device lifecycle, enrollment, compliance, and rollout processes with Microsoft Intune.
- Supported identity and user management processes with Microsoft Entra ID and Active Directory.
- Contributed to the optimization of onboarding, offboarding, and operational IT workflows using ServiceNow and Power Automate.
- Coordinated incidents, service requests, and technical rollouts in a regulated Enterprise environment.
- Collaborated with internal platform teams, business departments, and external service providers.
IT internship - Automation & Service Desk
- Implemented Power Automate workflows and automated recurring operational processes.
- Handled service desk and Jira tickets with a focus on process improvement.
- Worked in agile Scrum teams on IT support and operations projects.
- Installed, configured and maintained hardware, operating systems and network components.
IT Support Specialist
- Delivered 1st and 2nd level support for hardware, operating systems, networks and peripherals.
- Supported users through troubleshooting, issue analysis, solution guidance and user training.
- Contributed to support documentation and continuous improvement of service processes.
Trainer, coordinator & volunteer work
Earlier experience in training, coordination, organization, communication, and collaboration with multicultural teams.
Contact options
Contact
Open to junior AWS cloud roles from November 2026 — Berlin, remote or hybrid.